Who we are
Our website address is: https://www.rhatcertification.com.
Your privacy is extremely important to us. This policy sets out how rhatcertification.com (“the Company”) uses and protects any information collected when you use this website. It’s worth a read, but if you’re short of time, here’s the most important stuff:
- We won’t collect any personal information (eg. name, email address) without your explicit permission;
- We won’t send you promotional emails unless you’ve opted in;
- We will never share, sell or rent sensitive information about you without your permission (unless required to by Dutch law);
- We have physical, electronic and managerial procedures to ensure your personal information is secure.
We hope it goes without saying that we will only use the information that we collect about you lawfully and in accordance with the GDPR. Above and beyond that, we will endeavour to use this information in a way that benefits you as a user.
When we ask you to provide information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
What personal data we collect and why we collect it
We may collect and process the following information about you:
- Information that you provide by filling in forms on our site
- Information tat you provive making a member profile for our Download Area
- When you contact us, a record of that correspondence
- Completed surveys that we use for research purposes; although you do not have to respond to them
- Information about your computer, including where available, your IP address, operating system, and browser type to gather traffic & user data using Google Analytics and to customize your user experience
We will never collect sensitive information about you without your explicit consent. By ‘sensitive information’ we mean details like:
- Your name
- Your email address
How we use this data
We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain site features in the following ways:
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To quickly process your registration.
- To send periodic emails regarding our services.
We only send you promotional and informative emails if you have explicitly opted in. We do not sell, rent or share email addresses, and we never will. We will only share personal information when required by law (eg, if subpoenaed to do so).
Retention of data
The company will retain your information only for as long as your account or subscription is active.
Sharing your data
Cookies help us provide you with a better website for many reasons, such as allowing us to see which pages are popular or unpopular. A cookie does not give us access to your computer or any information about you, except data that you choose to share with us.
This is statistical data about our users’ browsing actions and patterns, and does not identify any individual or collect personal information to our third party advertisers.
We retain your data for 14 months and when you will come back to the site the date will be reset. We do not collect information for remarketing or advertising purposes.
We have signed a processing agreement with Google Analytics and disabled the ‘share data’ option. If you like to opt-out for analytics you can do this on this Google site.
We may embed YouTube video in our website. We have activated the privacy-enhanced mode (except for the 3 videos on the homepage because of technical limitations of the WordPress theme) via YouTube which means YouTube will not register your personal data unless you play the video.
These are the cookies collected:
Your choices regarding cookies
If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.
Our website contains links to other websites. We do not have any control over the content or behavior of external websites, so cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled Disclosure of Your Information.
We will maintain the information you send via e-mail in accordance with applicable federal law.
In compliance with the CAN-SPAM Act, all e-mails sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.
Our emails provide users the opportunity to opt-out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at anytime.
Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.
Your data protection rights under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. The Company aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time.
You can update your personal data, or unsubscribe always using the links the footer of each email you receive from us.
Also in the Download Member Area you can update and delete your profile yourself.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please submit a request to firstname.lastname@example.org.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. We may ask you to verify your identity in order to help us respond efficiently to your request.
International transfer of data
In the process of providing services to you, we may transfer information that we collect to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. By using the company website and online services, you consent to the transfer of your information to the United States.
How we protect your data
We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors.
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all information you supply is encrypted via Secure Socket Layer (SSL) technology.
Also we only use third party services for our marketing emails and membership site whom we have a processor agreement with and are GDPR Compliant.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share the password with anyone.
Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email.
Disclosure of your information
As a general rule, we do not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action.
We may disclose your personal information to our service providers for the purpose of providing our services to you.
We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company.
We may provide your information to any successor in interest in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s asserts and/or business.
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.
Effective as of May 25, 2018